Legal
Privacy Policy
Holy Dumpling (Pvt) Ltd — prepared in accordance with Sri Lanka's Personal Data Protection Act No. 9 of 2022
1. Purpose of this Document
This Privacy Policy explains how Holy Dumpling (Pvt) Ltd collects, uses, and protects personal information gathered through this website. It applies to all visitors who interact with our website.
2. Who We Are
Holy Dumpling (Pvt) Ltd is the data controller responsible for personal information collected through this website.
3. What We Collect
When you use the contact form, we collect:
- Your name
- Your phone number
- Your email address
- Your message
We also collect usage data through Google Analytics, including pages visited, time on site, and device type.
4. Legal Basis for Processing
We process your contact form data on the basis of consent — by submitting the form, you agree to us using that information to respond to your enquiry.
We use Google Analytics on the basis of legitimate interest to understand how visitors use our website and to improve it.
5. Cookies
This website uses cookies. Google Analytics places cookies on your device to collect usage statistics. By continuing to use this website, you accept the use of cookies for this purpose. For full details, see our Cookie Notice.
6. How We Use Your Information
Contact form submissions are used solely to respond to your enquiry. Analytics data is used internally to improve the website and is not linked back to any individual.
7. We Will Never Sell Your Data
We will never sell, rent, or share your personal information with third parties for marketing or commercial purposes. We may disclose information if required by law or a valid legal process.
8. How We Protect Your Information
Your data is transmitted using HTTPS with SSL/TLS encryption and is hosted on infrastructure with industry-standard security measures, including DDoS protection. Access to personal information is restricted to authorised personnel only.
9. Third-Party Services & International Transfers
We use Google Analytics, a service operated by Google LLC (United States). Submitting the contact form and visiting this site may result in data being processed on servers outside Sri Lanka.
Our website is hosted via a third-party content delivery network (United States), meaning traffic data may also be processed internationally.
We configure Google Analytics to minimise personal data collection; however, Google may process certain identifiers in accordance with their own privacy policy. We encourage you to review Google's Privacy Policy for details.
reCAPTCHA
This website uses Google reCAPTCHA v3 to protect the contact form from automated abuse. reCAPTCHA operates in the background and collects hardware and software information to verify that submissions are made by a human. This information is transmitted to Google and used in accordance with Google's Privacy Policy and Google's Terms of Service.
10. Data Retention
Contact form enquiries are retained only for as long as necessary to resolve your request, after which they are deleted.
11. Your Rights
Under Sri Lanka's Personal Data Protection Act (No. 9 of 2022), you have the right to:
- Access personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict how we process your information
- Object to the processing of your information
To exercise any of these rights, email us at: backoffice@holydumpling.lk
12. Right to Lodge a Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Data Protection Authority of Sri Lanka.
13. Contact
For all privacy-related queries, please contact us directly by email at: backoffice@holydumpling.lk